[ENG] FAQs for Students
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Question: (Last edited: Monday, 23 July 2018, 11:29 AM)How can I log into the http://learn.luiss.it platform? | |||
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Answer: To access the platform at http://learn.luiss.it, your username will be your LUISS email address and your password will the one that you use for your LUISS email account. To login click on the![]() | |||
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Question: (Last edited: Tuesday, 22 May 2018, 8:10 PM)I can no longer access the old e-learning platform (http://elearning.luiss.it). How can I get the teaching materials of a course placed in the old platform? | |||
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Answer: It is advisable to contact the reference teacher, who may have already uploaded the material on the new platform and can proceed to enrol the students in the course. | |||
Question: (Last edited: Tuesday, 22 May 2018, 7:43 PM)I have an account with name.surname@studenti.luiss.it format but I can't neither enter the platform, nor use the University network or e-mail | |||
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Answer: In this case it is advisable to contact helpdesk@luiss.it to check the account. | |||
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Question: (Last edited: Tuesday, 22 May 2018, 7:48 PM)My account is ID@luiss.it. Can I enter the http://learn.luiss.it platform? | |||
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Answer: The students with the old account (ID@luiss.it) can only access the old platform (http://elearning.luiss.it) but not the new one, while the students with the new account (name.surname@studenti.luiss.it) can only access the new platform (http://learn.luiss.it) but not the old one. | |||
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Question: (Last edited: Tuesday, 22 May 2018, 7:53 PM)On my "Home" it is not listed a course of the current semester. What can I do? | |||
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Answer: In this case it is necessary to send a request to the teaching professor asking for the enrollment in the course. | |||
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Question: (Last edited: Tuesday, 22 May 2018, 7:35 PM)Why can't I log with my new credentials into the old elearning platform (http://elearning.luiss.it)? | |||
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Answer: As mentioned on the home page of the old e-learning platform, once the process of updating your account is completed, it is no longer possible to access the http://elearning.luiss.it platform. Some contents have been transferred from the old platform to the new one, it is therefore advisable to contact the reference teacher. | |||