[ENG] FAQs for Students


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H

Question:

How can I get an account to enter the platform?

(Last edited: Tuesday, 22 May 2018, 6:50 PM)
Answer:

It is necessary to have an account such as name.surname@studenti.luiss.it.

Following the procedure described at http://account.luiss.it:

  • for freshmen who have not done it yet, it will be possible to create their own LUISS account;
  • for students with an account "matricola@luiss.it", it will be possible to update it.

Once the procedure for updating the account has been completed, it will no longer be possible to access the http://elearning.luiss.it platform, but only the http://learn.luiss.it one.

Entry link: How can I get an account to enter the platform?

Question:

How can I log into the http://learn.luiss.it platform?

(Last edited: Monday, 23 July 2018, 11:29 AM)
Answer:

To access the platform at http://learn.luiss.it, your username will be your LUISS email address and your password will the one that you use for your LUISS email account.

To login click on the  button next to the password field, even without filling those fields, to open the official LUISS login screen in which you can insert your username (LUISS email) and password.
Entry link: How can I log into the http://learn.luiss.it platform?

I

Question:

I can no longer access the old e-learning platform (http://elearning.luiss.it). How can I get the teaching materials of a course placed in the old platform?

(Last edited: Tuesday, 22 May 2018, 8:10 PM)
Answer:

It is advisable to contact the reference teacher, who may have already uploaded the material on the new platform and can proceed to enrol the students in the course.

Entry link: I can no longer access the old e-learning platform (http://elearning.luiss.it). How can I get the teaching materials of a course placed in the old platform?

Question:

I have an account with name.surname@studenti.luiss.it format but I can't neither enter the platform, nor use the University network or e-mail

(Last edited: Tuesday, 22 May 2018, 7:43 PM)
Answer:

In this case it is advisable to contact helpdesk@luiss.it to check the account.

Entry link: I have an account with name.surname@studenti.luiss.it format but I can't neither enter the platform, nor use the University network or e-mail

M

Question:

My account is ID@luiss.it. Can I enter the http://learn.luiss.it platform?

(Last edited: Tuesday, 22 May 2018, 7:48 PM)
Answer:

The students with the old account (ID@luiss.it) can only access the old platform (http://elearning.luiss.it) but not the new one, while the students with the new account (name.surname@studenti.luiss.it) can only access the new platform (http://learn.luiss.it) but not the old one.

Entry link: My account is ID@luiss.it. Can I enter the http://learn.luiss.it platform?

O

Question:

On my "Home" it is not listed a course of the current semester. What can I do?

(Last edited: Tuesday, 22 May 2018, 7:53 PM)
Answer:

In this case it is necessary to send a request to the teaching professor asking for the enrollment in the course.
The procedure for enrolling new students is contained in the FAQs for Teachers.

Entry link: On my "Home" it is not listed a course of the current semester. What can I do?

W

Question:

Why can't I log with my new credentials into the old elearning platform (http://elearning.luiss.it)?

(Last edited: Tuesday, 22 May 2018, 7:35 PM)
Answer:

As mentioned on the home page of the old e-learning platform, once the process of updating your account is completed, it is no longer possible to access the http://elearning.luiss.it platform.

Some contents have been transferred from the old platform to the new one, it is therefore advisable to contact the reference teacher.

Entry link: Why can't I log with my new credentials into the old elearning platform (http://elearning.luiss.it)?